| General Terms
& Conditions |
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Click here for Taymar Industries, Inc. General Terms and Conditions |
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| Acknowledgments |
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All orders are acknowledged within 24 hours (M-F), including an
estimated ship date. |
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| Artwork |
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Click here for Artword Specifications |
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| Blank
Product |
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If
available in stock, EQP with minimum $50 (z) for most orders. For
items requiring assembly, catalog minimums apply. |
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| Catalogs |
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Upon request, we will mail a product catalog via U.S. Mail at no charge. For higher quantities, please provide a carrier and account number. |
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| Custom
Quotes |
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Call,
fax or email your specifications for fast, friendly service. artwork@ideagroup.net |
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Less Than Minimum |
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For
most items, we will accept orders for 1/2 of the published
minimum with a $50 (z) LTM Charge. |
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| Order
Confirmation |
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Along
with your Paper Proof, you will receive a copy of our terms and conditions and a Sales Order
detailing quantities, colors, styles, shipping information,
etc. Please check this carefully and return with your
approval so we can proceed. |
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| Over
& Under Runs |
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For custom orders, you may receive up
to 5% in over-runs or under-runs unless
otherwise agreed. You may request “No over-runs”
at no additional charge if you are willing to accept up
to 5% under-run. “Exact quantity” orders are
subject to a 5% surcharge. |
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| Paper
Proofs |
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The first paper proof is provided at no charge, and is required
before printing all orders to assure accuracy. Any changes or requests are subject to a $20 (v) charge per additional proof. Once a
paper proof is signed, the customer accepts full responsibility. |
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| Samples |
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Random
imprinted samples are available at no charge
for most items. Items totalling $5 Net or more are billed
at EQP. Samples are shipped the following business day after a completed request form has been received. All sample requests require a carrier account number and preferred ship method. Click here for a Sample Request Form or click on the Samples tab. |
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| Virtual Samples |
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Available for most items at the cost of $50 each. |
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| Spec Samples |
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Spec samples are available for most items at the cost of $100 each. |
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| Pre-Production
Samples |
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Actual
pre-production samples are available for an additional
Setup Cost and the shipping charges. Please allow 3-5 extra
production days.
Note: Preproduction samples required on all orders over $750.00 or with difficult imprint. Expedited freight may be required on the prepro to insure adequate lead time on the production order to meet your in hands date. |
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| Rush
Service |
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Available for an additional charge. Call for pricing and availability. |
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| Shipments |
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$5
(z) per address. Inquire for cost-effective quotes on
larger direct mailings and fulfillment. International Shipments: $20 (z) per address for export
documentation. |
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| Shipping Damages |
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Buyer is responsible to immediately inspect all goods upon delivery. All shipping related damage claims must be made by the receiver of the goods to the respective shipping company in a timely manner. Ideagroup.net will make a reasonable effort in supplying related documents to support your claims. However, it is ultimately the receiver’s responsibility to file the damage claim. Each individual shipping company has different claim procedures per their individual guidelines, terms and conditions. Ideagroup.net will not be liable for any damages, lost or stolen goods caused by the shipping company. Additionally, Ideagroup.net is not responsible for damages or loss in connection with our products BEING re-shipped to another location after it has been received in good order at the original ship to address specified on the purchase order. |
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| Cancellations |
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All cancellations must be submitted in writing with an immediate follow up phone call to your Customer Service Representative. Cancellations can be made prior to the completion of your order, but may incur charges totaling the entire cost of your order less shipping and handling.
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| Returns |
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Idea Group does not accept returns.
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